COVID-19 UPDATE and Christmas delivery times:
We cannot guarantee delivery before Christmas due to delays on incoming inventory and overwhelming demand. Canada Post and UPS are not able to provide guaranteed arrival dates for parcels being shipped out.
Please note, Canada Post has suspended normal delivery guarantees for their parcel service; as such, delivery estimates outlined below may be impacted.
Canada Post is prepared to adapt to the rapidly changing circumstances and implement contingency plans across the network to keep serving the country.
We are working to ensure the safety both Canada Post employees and our staff to ensure we can continue to serve our you, our valued customers, in these unprecedented times.
Online Shipping Policy
Packages are shipped within 48-72 hours, Monday to Friday. During our peak seasons, such as Christmas, it may take 4-5 days to ship. ( Back orders may delay shipping )
Once shipped, please allow up to 7 business days for your package to arrive (Canada) and up 12 business days (United States). – All orders subject to review for pricing and accuracy ( verification )
FREE SHIPPING – Exceptions apply for Free Shipping ( ie. NW Territories, Yukon, Nunavut and parts of Quebec ) Please contact us for a spot quote.
How much will it cost to ship my package?
Flat Rate shipping of $19.99 + hst per order.
( some exceptions apply )
Oversized and Overweight items
The fees listed above are based on smaller packages or parcels. When an item is deemed either overweight or oversized for Canada Post, alternate shipping methods are required and may result in additional costs.
We will contact you with shipping costs prior to processing your order (Example –Sewing Machine Cabinets or Quilting Frames).
Shipping to the United States – FLAT RATE SHIPPING DOES NOT APPLY –
We will email you with the rates as postage is based off origin, destination, weight and dimensions of the item. Packages will be sent UPS GROUND and the customer is responsible for all applicable government taxes, duties, custom fees or broker fees.
We do not ship Internationally